how to make a marketing plan

How to Make a Marketing Plan

by BusinessDigital Marketing

How to make a marketing plan, many commercial restaurants provide excellent service and delicious food and end up going out of business due to the lack of a successful marketing plan that suits the restaurant and customers, without making a marketing plan for your restaurant, you will not be able to measure the performance indicators (KPIS) for your restaurant, and therefore it will take a lot of time to see if it performs poorly, which may cause it to shut down like the others. Marketing is just as important as the services your restaurant offers. Without marketing, customers won’t know you exist, and if they don’t know you, they won’t buy from you, so you’ll end up just like everyone else.

How to make a marketing plan ? 

Marketing plan: It is one of the most important reasons to ensure the success of your service, because it starts in the pre-service stages and even after it ends with after-sales services, and it also changes with market data changes, so we will discuss in this article: How to make a marketing plan for your restaurant and its most important points, plan template Marketing + Explanation of Marketing Mix, and other topics of interest to start-ups and medium-sized companies in the private sector.

How to make a marketing plan for restaurants?

A restaurant marketing plan is: the methods that restaurants follow to organize and implement marketing strategies to achieve their goals in a specific period of time.
Goals: What the restaurant seeks to achieve during a specific period.
The current location of the restaurant and its position in the market.
Restaurant competitors and identify their strengths and weaknesses.
The needs of the customers to whom the restaurant is directed.
Digital Marketing Plan Digital Marketing Strategies.
Key performance indicators and performance indicators, to implement each objective of the marketing plan.

The importance of a marketing plan for your restaurant

  • It defines goals and strategies alongside helping to make the right decisions and determines the best marketing channels that the company should focus on.
  • Setting smart goals for the company: that is, goals based on numbers and statistics, and set at a specific time.
  • Help make the right decisions based on pre-set smart goals.
  • Achieving marketing goals at the lowest possible cost.
  • Maximizing return on investment (ROI).

What is return on investment (ROI).

An abbreviation for return on investment, it is one of the most popular economic terms used in the business world.

It expresses the relationship between the value expended and expenses and the value of profitability obtained. It can be calculated by: (total return on investment – total costs).

Traditional marketing strategies for restaurants 

While digital marketing efforts have become the cornerstone of most marketing plans, the power of traditional marketing should not be overlooked.
Face-to-face interaction, word of mouth, and word of mouth are tried and true marketing techniques that still work.
Make sure to augment your digital marketing efforts with traditional marketing as well. This dual strategy makes for good marketing and when you switch it up you don’t need much effort.
Example: making celebrations and gifts on the street where the restaurant is located, and distributing some simple foods to passers-by.

How to make a marketing plan for your restaurant

Through these steps, you will be able to create a successful marketing plan, which is as follows:

The first step: analyze the situation

The current status of the restaurant: Is the restaurant less than 5 years old as a start-up, or does it have other branches?

The current situation of competitors: Is the competition currently high in the field of fried chicken or not, for example? What are your strengths and weaknesses?

Questions about the product for customers: Is the product suitable for the interested customer or not, what are the best places to locate the target customers, are they in public places, do they order via delivery, and what is the percentage of your demand? Online?

Customer status: the location of the target customer, his age characteristics, demographic factors, the nature of his personality, behaviors, and purchasing power.

Step Two: Create your brand

Before you begin brainstorming your restaurant’s marketing activities, review your brand’s mission, vision statement, unique value proposition, and brand positioning statement. These should already be in your business plan, but it’s important to review them with restaurant marketing. 

Step Three: Your target audience

Your target audience has been determined based on customer segment demographics, psychoanalysis, and behaviors. All restaurant marketing strategies must target one or more segments of your target market.

Run the following questions for each customer segment:

  1. Do they communicate on social media or visit websites?
  2. What do they do before they choose to eat at a restaurant?
  3. Do they prefer eating inside or outside?
  4. What kind of events do they enjoy?
  5. Do coupons or discounts affect them?

Feel free to add any questions related to the concept in which you are discussing customer segment behaviors, you will need to identify the reasons behind choosing one restaurant over another, so that you can properly speak to your target audience in a way that resonates with them.

Fourth step: SWOT analysis of competitors

Refer back to the competitive analysis you completed Depending on how you conducted the competitive analysis for your restaurant, pick 3-5 of your top local competitors. For each competitor, do a SWOT analysis:

Strengths: What are your competitors doing well? By understanding what your competitors are doing right, you can do it better.
Weaknesses: What could the competitor do better? Learn from your competitors’ mistakes by identifying gaps in your operations
Opportunities: How can you exploit your competitors’ weaknesses and do better?
Threats: Are your competitors offering something unique that you can’t?

Visit your competitors’ website for the latest promotions and campaigns, get coupons or free gifts Daily deals and specials Visit your competitors’ Facebook, Instagram, Twitter and blog, rate your followers and your content.

Step Five: Determine the price differences in the market

Repeat the SWOT process in your restaurant and identify the market differentiator in a statement. This statement should describe your advantage over competitors.

Examples of unique selling points are: lower prices, a unique location, special dishes, more attractive service, the atmosphere in your restaurant, or the culture you create.

Note: Your competitive advantage must be suitable for the customer, for example: we assume that you target customers don’t have high purchasing power and do not care about the quality of the product or service provided, the advantage here is not the high quality of the product, but the right choice here is the advantage of low price with additions such as Condiments and chips with every meal as a unique selling feature.

Step Six: Define your product strategy

Determines what products will be sold and how to display them, and sometimes create a unique strategy for each product for each market, whether it is local or on social media. Determine promotions and plan for each product, based on the analysis, it is very natural to change and adjust the strategy based on market data.  Monitor customer responses and competitor status on social media.

Step Seven: Select Marketing Channels

Marketing channels: are the places where your target audience is present, whether on site or on the Internet, namely: online, on any channel (LinkedIn, Facebook, Instagram, Twitter, Snapchat …) or being in shopping malls, of course, it you should  focus on the channel where your customers are the most present. Marketing channels differ in their marketing methods, for example, online marketing is very different from traditional  marketing in stores, because each requires different practices.

Social Media

Which Social media platform will dominate the market in 2022?

by Social Media

The social media platform that will dominate in 2022 have one major thing:  it provides an approach to connect with public figures or favorite brands on a more personal level.

The preference of consumption in social media platforms has changed with the passage of time and the pandemic. The covid-19 pandemic caused people to stay at home to avoid the spread of the virus, resulting in a greater number of users connecting to social media platforms and streaming platforms.

Different companies choose to use different social media platforms to achieve their objectives (depending on their products or services) since not any platform is as efficient as another.

Despite this, new social media platforms have shown their evolution and favoritism on the part of consumers, due to the new consumer experiences they provide, but which ones will dominate the market in 2022?

We all know that there are certain social media platforms that have been predominant in the market for years, however, during the pandemic different platforms exploded in popularity and managed to position themselves effectively and show their exponential growth, so if you are not in them, it would be worth getting involved to be able to elaborate new marketing strategies; So…without further ado; here are the social networks that will dominate in 2022.

Facebook

It is not news that Facebook will continue to be the giant of social media platforms since it continues to be the most used social network in the world, with more than 2.2 billion active users per month. Thanks to the fact that this platform is one of the ones with the greatest possibilities of content creation, it will continue to show itself as a leader.

Twitch as a social media platform ?

This streaming platform has managed to demonstrate its importance within the internet community and its characteristics make it one of the platforms that should be targeted to carry out new marketing strategies. This platform allows us to create different content that was of particular interest to users during the pandemic. Its effectiveness lies in the fact that we can enjoy various contents that show us a closer side between influencer and user, achieving greater connectivity by having the opportunity to carry out daily interactions even with public figures.

Twitter

Twitter has been effective in the face of new trends, in addition to its latest updates and future plans with new functions, will allow it to have even more support from the influencer and content creator community, since it will support them with the possibility of monetization (even with Bitcoins), creation of audio content, in addition to providing financial, technical and marketing support. Twitter will grow its level of influencers membership during 2022.

TikTok

TikTok has achieved a user increase of 60% in 2019, in 2020 the app was already downloaded more than 14 million times and is currently the seventh most used social network in the world. 

The user has shown his comfort in front of this platform since it is ideal to be entertained for short periods of time due to its short videos, easily viral, and showing thousands of people making content that you are looking for. This platform will continue to grow and will become one of the social networks that will dominate during 2022.

Instagram

The platform most used by influencers worldwide will continue in trend thanks to its image and video format, where brands and other idols are present. In addition, its reels have shown effectiveness in the acceptance of content, however, this will not have exponential growth during 2022 unless it opts for some new update.

Twitter

8 goals for Twitter that will change your life in 2022!

by BusinessSocial Media

The year 2021 is nearing its end, and the year 2022 is approaching! Many people see that the beginning of each year; It is a new opportunity to start creating specific plans and goals. Here’s how to improve your Twitter strategy to maximize success on this great platform in 2022:

1- Renew your Twitter profile

Keep your profile and content updated by giving it a new look for the New Year. Review these essential items and tips for advice on updating. Consider adding a new profile picture, bio, and pinned tweet. Even if your profile details are still accurate, doing those steps that may appear is simple; It will help give a clean and fresh look for the coming year.

2- Create a Twitter timeline

Tweeting regularly and consistently will boost your visibility and increase your engagement. You can help make tweeting a habit by creating a schedule outlining when and how often you plan to post, edit, and which content topics you plan to target. This will also help you understand the best times to post and what content resonates most with your audience.

3- Focus on your online personality

When it comes to content, a single approach is rarely successful. Instead, we suggest that you increase the number of Tweets that focus on your target audience.

Don’t wait for 2022 to come! Get started now and take a look at your target audience and make sure that they are still your actual customers. Make sure every tweet focuses on these characters. Not only will your content be more relevant and valuable, but it will also make it easier for you to discover relevant and engaging topics to tweet about.

4- Try new ad types

It can be easy to get caught up in social media, and if you’ve been advertising on Twitter for a while, you’re probably still taking the same approach you started with. But Twitter is constantly evolving, and there are many different ways to spread your message. Make 2022 the year you try Carousel ads, Takeover ads, and video ads.

5- Get closer to your audience

Use Twitter to interact directly with your audience and learn more about them. Interactive features like polls and chats on Twitter are great for this. You can also write simple questions in your posts, which will help you greatly to customize and write your content in a way that maximizes engagement.

6- Measure your success

You can’t improve your Twitter marketing in 2022 without analyzing your data to understand what your audience likes and what isn’t doing well. Set aside a weekly period to explore your Twitter analytics. You will begin to notice trends that you can use to constantly iterate and improve your Twitter strategy. Armed with this data, you can then consider using different targeting methods to ensure the right message gets to the right people.

7- Shorten your response times

People come to Twitter to engage in a particular conversation, talk directly to the people behind their favorite brands, listen, and express their opinions. There is nothing more frustrating than being ignored or waiting too long for a response. Make the New Year’s task to quickly reply to as many tweets as possible. Your followers will be grateful and therefore they will engage with you more deeply.

8- Run digital events on twitter

COVID-19 has made many brands lose direct interaction with customers. So you have to answer this question; How can your Twitter marketing in 2022 replace these interactions? For example, you can run digital events like live video lessons, workshops, and Q&A that put the faces behind your brand. This will help develop a deeper emotional bond in your audience.

Social Media Super Hero

Facebook: The Superhero of Social Media Platforms!

by Digital MarketingSocial Media

Facebook is one of the first social media platforms that were used as a marketing tool for different brands

By creating a page for the brand and filling in the about section and posting about the products and services it offers, and then the audience begins to like the page, follow it and interact with it, and thus the brand succeeded in reaching an audience at the time on Facebook

But with the remarkable development and improvement of the platform, and how it has become one of the most powerful and most important social media platforms today. Facebook users spend more than 3 hours as daily, meaning that your customers spend most of their time on social media on Facebook in particular, which increases the chances of ad campaigns appearing to a large number of audience.

In the following section; we will learn about the most important benefits that accrue to your brand and your online business when you follow Facebook marketing strategy and create advertising campaigns using it:

1- Reach your specific target audience

One of the most important features and benefits of creating advertising campaigns through Facebook is the opportunity to reach a large segment of the audience, including your exact target audience and customers, where you can identify customers according to their characteristics and personal patterns, such as age, gender, interests and geographical location.

2- Facebook ads are one of the cheapest!

Another advantage of Facebook marketing and advertising is that it is one of the cheapest types of online advertising, so you do not have to spend a large amount of money to reach a larger number of people, but with the development of technology and electronics, it has become possible to calculate ads per click, which reduces costs and advertising budget for your brand , and so on in all other types of Facebook ads.

3- Quick results

The online marketer can see immediate and quick results of the advertising campaign as soon as it is created and launched to the public, i.e. Facebook ads are the fastest way to achieve your business goals such as achieving more sales, increasing conversion rates and visits to your store and thus increasing profit through Facebook.

4 Spreading awareness about your brand

One of the most successful means of spreading awareness, especially at the beginning, is Facebook. Facebook platform will increase the opportunity to spread your brand and increase awareness of it with your customers and audience, which will benefit you with a lot of benefits, such as increasing the selling rates of your products and services.

5- Increase conversion rates and traffic on your online store from facebook

Facebook ads will help you achieve any of the commercial goals of your online brand, the most important of which is to increase the conversion rate and traffic of your store.

For example, you can create a Facebook ad campaign to increase conversion rates to your online store when you put the website link as a CTA and then send them to your online store or website, which increases traffic to your store from multiple sources.

6- Increase the number of posts and interaction on the facebook page

Facebook ads contribute to increasing interaction with your target customers and increasing engagement on their side, such as likes, comments, and shares on the ad post or even other daily posts that you publish through your brand’s Facebook account.

This is a very important benefit, as the more interaction with your customers, the stronger the relationship between them and your brand and the products and services you provide, and this leads to the success and achievement of the purpose of promoting it online.

7- Increase your customer email list

The importance of marketing and advertising via Facebook does not necessarily negate the importance of email marketing and its effective role in the success of your online business and achieving more goals and achievements for your online store, also through Facebook ads you can get many email addresses for your customers and then use them when activating the marketing strategy email to promote your store and your brand in general.

8- Providing analytics and insights about your business

By creating advertising campaigns and obtaining reports and analyzes of their performance and audience reaction to them, you can get the insights and analyzes you need in order to develop your strategies and business, and know the negatives and obstacles to be addressed, and this saves you a lot of time and effort.

You can get these analytics easily and instantly from your account via Facebook Ads Manager and Facebook Insights as well, and you will be provided with two weeks reports of the latest posts and likes by the audience to follow the performance of the campaign periodically allowing you to adjust the ads according to the data you have seen to get Better results

Can social media marketing really help my business?

Can social media marketing really help my business?

by Digital MarketingSocial Media

Planning is the compass for achieving goals

You determine the main reason for your use of media platforms, and with it, you will know the map of the way you will take to achieve the desired success in marketing through social media sites. Planning is a very valuable process that can greatly contribute to enhancing your image on social media. Also in setting your directions, formulating priorities, and building an effective plan you need to answer these questions:

What is the purpose of my presence on social platforms?

What is the target audience and what are their needs?

What kind of content do I plan to publish and how will it contribute to improving the lives of customers?

How do competitors meet customer needs on social networks?

Be clear about why you are using social media. There is more than just one way, but you need to define what you want to achieve by using certain social media platforms and then really focus on a plan to expand your presence on them in a matter that benefits your business .

Set specific, measurable goals and timeframes for your marketing activities, and

remember that poor planning is often worse than no planning at all. It is important to have a marketing plan that can be updated, so don’t make a plan once and just keep it, you need to have a living plan that is developed as your business grows and changes. Social media marketing is a work in progress that changes when necessary.

What is social media marketing?

What is social media marketing?

by BusinessDigital MarketingSocial Media

Social media marketing has become a necessity

Around 3.5 billion daily active users of social networking sites out of 4 billion users of the Internet are present daily at an average of 116 minutes on different social media sites, which is the best opportunity currently to target different categories of customers through social media networks that witness the most activity and that suit the type of marketing campaigns content for your business .

Not exploiting social media sites in the digital marketing plan is an unforgivable mistake, as it negatively affects the achievement of desired results from online marketing campaigns, which has become an effective solution to increase the market share of potential customers and enhance the link between the brand and existing customers by providing channels Fast and effective communication with the clients of your company or business and providing distinctive content that provides an opportunity to increase the confidence of customers in you as an expert in your field to answer their common questions and inquiries.

Benefits of social media marketing

In the past, all companies and commercial projects competed to appear in commercial advertisements on television or radio channels, in addition to advertisements for famous newspapers and magazines and incurred high marketing costs that might not achieve the desired results from them. These marketing and advertising campaigns target all categories of customers, regardless of whether they categories have an interest in the different services and solutions that your business offers.

Social media marketing provides the opportunity to address all the problems of traditional marketing solutions through cost-effective marketing channels and provides the possibility of accurate targeting of specific categories of customers based on data and personal characteristics (geographical location – age group – gender – profession – interests) to achieve a better return on Marketing investments through different marketing solutions.


How social media marketing increases sales?

How does social media marketing increases sales?

by BusinessDigital MarketingSocial Media

Does Social media marketing increases sales?

Social media has become one of the main factors in the success of any project, and it is a great source for many entrepreneurs and project owners, and a great source of income in their projects and achieving a large percentage of profits.

Therefore, company owners tend to use social media to increase visibility and sales.

But some people do not have enough knowledge to start their own project, so they do not know how to start, and what platform is suitable for their field or project?

Through this article, you will learn the difference between each platform, such as (Facebook, Twitter, Instagram), and how do you increase your sales on social media?

Facebook:

What are the main steps to increase your sales on the Facebook platform?

1- Make a complete marketing strategy plan.

2- Choosing the content that suits your field on the Facebook page. 

3- Manage the page constantly.

4- Follow up with customers, from the beginning of the purchase process until after the sale.

5- Respond to messages and comments directly, and follow them well.

6- Design advertising campaigns that suit the target audience.

Twitter:

Twitter is one of the most important platforms, especially in the Gulf countries; It has interactions, conversations, important topics, and news, and it’s essential to understand how to increase engagement and sales through your Twitter account.

How to increase your sales through Twitter?

1- The first marketing equation is:

More customers = more sales = more and more profits!

If you apply this equation to your field, you will find:

The number of visitors and views of your service is large (increased traffic) = many sales = many profits.

2- Do a comprehensive research study on Twitter about your target customers.

3- Choose the Twitter search box, write your target well, and then use links to search for followers in the same niche or field.

4- Add the top hashtags in your country and words related to the same field, where you can daily search and follow up on sites for harvesting new trends and hashtags in all fields.

5- Writing meaningful and important content to attract customers, in addition to following up on it, following up on daily responses and messages, and even after-sales.

Instagram:

If you’re not part of the billion Instagram accounts, you need to reconsider, because it’s a massive platform to see what other brands are doing. For example, Nike uses Instagram Stories to promote inspirational athlete stories that you won’t find anywhere else. 

Steps to increase your sales on Instagram:

1- Create an account on Instagram, and always remember that the customer who follows you has priority in what you publish, so you should be careful in publishing photos to convey the message you want.

2- Publish the product or service of your project as an image.

3- Reach the largest number of followers.

4- Use the Instagram Stories feature to publish the most important pictures of the product, or if there are any offers.

5- Involve your customers and strengthen the relationship with them.

In addition to optimizing your site with SEO to appear in the first search results, with the ability to make Google ads for your product or service.

اتجاهات المستهلكين

Consumer trends that play a factor in the marketing strategy

by Digital Marketing

It is difficult to downplay COVID-19’s effect on the planet as a whole. Within just a few months, markets have been uprooted and the market and social environments are very different from what they were at the beginning of 2020 with that consumer trends started to appear .

Consumer Trends that play a big factor in the marketing strategy

While the pandemic’s influence was felt differentially around the world, unique patterns appeared in market behaviours and behaviour. When looking at consumer habits across 45 countries, the US research firm, Mckinsey and company found that the current economic climate has brought to the forefront the following consumer trends :

Consumer Trends

Values and Essentials 

 

Digital and Omnichannel flights 

 

Shock at brand loyalty/business by consumer trends 

 

Economy Nutrition and “Service” 

 

Homebody economy

Such patterns point to the value of brands showing their consumers concern and offering a message of optimism amid some difficult times. Market purchase decisions are constantly being influenced by the advertising, behaviour and accountability of a company.

All of this has seen many firms and organizations having to make improvements to their marketing plans to keep up with the changes. We’ll take a further look at these trends in this article and give you tips on how you can execute every trend in both your conventional and digital strategies.

But clearly, consumers have cut their spending on non-essential goods and services and increased purchases of ‘essentials’ such as food and household goods. Consumers as a whole are more aware of where their money goes, and want to make sure that the correct 

purchases are made.

Showing the product’s advantages should be combined with a sense of concern for the clients, and the wider situation. Displaying empathy will turn into practical measures such as reducing your rates, negotiating payment arrangements with customers if they run into financial problems or providing them with educational tools such as courses or guides.

Although it is true that buyers are more conscious of what they are buying, it is not to say that there is no shopping at all. Like several brick-and-mortar companies closed during the lockdowns, sales online are booming.

You may probably conduct the majority of your business online, depending on what industry you are in. If not, then find moving at least a portion of your online trading could be time-consuming. This may include placing your goods on your website for sale, marketing your products/services through online ads and improving the way you represent your customer base.

Your marketing strategy will reflect the changes in support for small, independent businesses. The current scenario offers companies and brands the ideal opportunity to maximize their involvement in the neighbourhood and to be active in local initiatives.

What-Is-Happening-To-Social-Media-Marketing_ copy

What is Happening to Social Media Marketing?

by Social Media

What is Happening to Social Media Marketing?

Social media also revolutionized the way we know life. Platforms like Facebook and Twitter magnified the celebrity spotlight, gave rise to new influencers, promoted knowledge flows and became the go-to marketing and customer engagement platform for brands around the world. 

The only thing is, some research and leading thinkers in digital marketing consider that social media is losing their mojo. To delve deeper into this problem, we contacted a range of marketers to gage their views on social media marketing health going into 2020.

Let’s look at a few numbers, first. Buffer ‘s analysis of 43 million Facebook posts showed that the Facebook commitment fell significantly between 2017 and 2018, with the average commitment per picture falling from 9,370 per post in Q1 2017 to just 3,454 per post in Q2 2018, while the average commitment per video fell from 5,486 to 2,867.

Social networking is a large concept, and a number of factors lead to lower engagement rates and click-through rates. Furthermore, some advertisers point the finger at the social media community, rather than the algorithmic shifts that we see from time to time creep in. “I don’t think it’s dying for social media marketing, but I do believe it’s evolving. First of all, it is getting more democratized. Everyone does it.

Many marketers with whom we talked had a optimistic outlook for social media marketing. “I don’t think social media marketing is dying — I think it’s maturing and improving from what it was five years ago,” said High Alpha Marketing Director Drew Beechler. However, Beechler acknowledged that “the buzz around social media has fallen apart and made it more difficult for marketers to use social media in a innovative and strategic way to drive results.”

  • Customize, improve, and improve: “Have a list about any form about market you may think your product or service would be interested in. Define and then describe their personalities as separate audiences. For your advertising the use of these audiences get imaginative and intimate. Make sure that you tailor the ad to fit the needs of these audiences and really show the importance of your brand. 
  • Exhibit don’t say: “We ‘re getting our attention spans shortened. You have to visually capture your audience and you have to do it quickly. When explaining the importance of your company, I suggest using photos. Display it to your audience, instead of asking them why this product or service is so amazing

Lastly, Williamson said, “In 2020, I think that social media marketers will have to move away from jumping on any hashtag bandwagon and try to make content more relevant to people. They ought to think of social media as a one-person dialog rather than a crowd yell. Too many people have made social media too loud on so many soapboxes.

Your-Clients-Have-Shifted.-Here’s-How-To-Get-Them-Involved-Again copy

Your clients have shifted. Here’s how to get them involved again

by Business

Your clients have shifted. Here’s how to get them involved again

The shock from coronavirus has disrupted more  than jobs, supply chains and financial markets. The consumer too has radically changed. For several companies now the number one challenge is to figure out where their B2C and B2B clients have relocated to and re-engaged with them.

COVID-19 is a beast separate from previous global disasters and recessions, such as the 2008 Great Depression and the Mideast oil crisis, the triggers of which were financially induced. Health and safety issues are the underlying cause of the pandemic, and thus consumer focused. The immobility of consumers and their willingness to be secure in the current world has culminated in uncertainty in sales and profitability across categories of idiosyncratic goods, culminating in a net economic downturn of a nature that has not been experienced by anyone alive today.

Government-imposed quarantines, self-isolation, and shop and office closures have prompted further customer shifts, and thus firm-based behaviours. The outcome of the wellbeing and concerns of consumers has resulted not in a typical recession but rather a “deaccession,” where supply and demand remain, but dramatically shut down consumer access to goods and services.

All in all, this combination of conditions and tighter budget restrictions make consumers less able to spend and less likely to spend in contrast with previous recessions. Where are you going to find those? When do you keep them engaged?

If your clients have shifted, don’t worry!

 We have an idea on how businesses can adjust!

It is evident in the COVID-deaccession is that this change in consumer behavior is moving businesses into a new “directional reality.” By adopting a more customer-centric approach, corporations need to respond to changing customer desires. They need to go to their customers, rather than expect their customers to come to them.